FAQ

Q: I’m not exactly a "tech genius"—is this LED badge hard to use?

A: Not at all! We designed it to be "Plug & Play." Just download our free app, toggle your Bluetooth, and you’re connected in seconds. Typing a message or uploading a photo is as easy as sending a text. If you ever get stuck, our support team is just a message away to walk you through it!

Q: Is the magnet actually strong? Will it fall off if I’m dancing or moving around?

A: Shake away! We use a high-strength magnetic backplate that grips firmly even through thicker fabrics like denim or light jackets. It’s built to stay put during parties, trade shows, or busy shifts. Plus, it’s super lightweight, so it won’t sag or damage your favorite outfits.

Q: Besides looking cool, what can I actually use this for?

A: The possibilities are endless!

• Networking: Use it as a dynamic business card at conferences.

• Work: Display "Today's Special" or a friendly "Hello" if you work in retail or hospitality.

• Events: Perfect for Cosplay, festivals, or even as a unique "Marry Me?" proposal sign. If you can dream it, you can display it!

Q: How long does the battery last? Will it die in the middle of my event?

A: No stress here! A full charge lasts between 12 to 18 hours depending on your brightness settings. It’s designed to power through a full day at a convention or an entire night out. When it’s low, just juice it up with a standard USB cable.

Q: What if I don't like it, or it arrives damaged?

A: We want you to love your 1st.now gear! If there’s any shipping damage or if the product doesn’t meet your expectations, let us know immediately. We offer a 30-day hassle-free return policy. Your satisfaction is our #1 priority.