Refund & Return Policy | Understand Your Rights
Refund & Return Policy
You can always contact us through the Contact Us page before starting a return.
30-day return window
We accept returns within 30 days after delivery. Items must be returned in their original condition, with accessories and packaging included where possible.
Return shipping
For non-quality-related returns, the buyer is responsible for return shipping costs. For incorrect, damaged, or defective items, contact us with your order number and photos so we can review the issue and provide the next step.
Refund timing
After we receive and inspect the returned item, approved refunds will be processed within 5 business days to the original payment method.
Incorrect, damaged, or defective items
If your order arrives incorrect, damaged, or defective, contact us within 30 days of delivery with your order number and clear photos. We will review the issue and provide a replacement, refund, or other reasonable solution.
Missing items
If an item is missing from your order, contact us through the Contact Us page with your order number so we can verify the shipment and arrange the next step.
Fraud and abuse
We reserve the right to refuse returns or refunds when we reasonably suspect fraudulent claims, return abuse, or false information.
Summary: 30-day returns are accepted. For non-quality issues, the buyer pays return shipping. Approved refunds are processed within 5 business days after we receive and inspect the returned item.